Shipping Policy

Effective Date: July 13, 2026

Thank you for shopping at SOLINE.SITE. We are committed to delivering your order safely and on time.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.

• Orders are not processed on weekends or public holidays.

• During peak seasons or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

• Domestic Orders: 3–7 business days

• International Orders: 7–15 business days

Delivery times are estimates and may vary depending on your location and courier services.

Shipping Charges

Shipping costs are calculated at checkout based on your delivery location and selected shipping method. Any free shipping promotions will be clearly displayed on the website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may take up to 24 hours to become active.

Shipping Delays

While we strive to deliver all orders on time, delays may occur due to:

• Weather conditions

• Customs clearance

• Carrier delays

• High order volumes

• Other unforeseen circumstances

SOLINE.SITE is not responsible for delays caused by shipping carriers or customs authorities.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information. If an incorrect address is provided, please contact us immediately. We cannot guarantee address changes once an order has been shipped.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 24 hours of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: hooriaaa56@gmail.com

Thank you for choosing SOLINE.SITE.