Refund & Return Policy

24 hours, Returns

You may request a return within 24 hours, of receiving your order.

Return Eligibility

To qualify for a return, items must:

• Be unused, unworn, and in their original condition.

• Include all original tags and packaging.

• Be accompanied by a receipt or proof of purchase.

How to Request a Return

To start a return, email hooriaaa56@gmail.com. Returns must be approved before sending the item. Unauthorized returns will not be accepted.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, contact us immediately so we can resolve the issue.

Non-Returnable Items

The following items cannot be returned:

• Personalized or custom-made products.

• Perishable goods.

• Personal care or beauty products.

• Hazardous materials, flammable liquids, or gases.

• Sale items.

• Gift cards.

Exchanges

To exchange an item, return the original product first. Once your return is approved, place a new order for the desired item.

European Union Customers

If your order is delivered within the European Union, you may cancel or return it within 24 hours of delivery, provided the item remains unused, in its original packaging, and accompanied by proof of purchase.

Refunds

After we receive and inspect your return, we'll notify you of the approval status. If approved, your refund will be issued to your original payment method within 10 business days. If you haven't received your refund within 15 business days after approval, please contact hooriaaa56@gmail.com.